Understanding Adorn’s Return and Refund Policy

Why a Return and Refund Policy Matters

At Adorn, we prioritize customer satisfaction, and our return and refund policy is designed to ensure that you feel confident in your purchase of our exquisite jewels and gems. Understanding this policy can help you make informed decisions, and enhance your shopping experience.

Details of Adorn’s Return Policy

If, for any reason, you are not completely satisfied with your purchase, Adorn allows returns within 30 days of receiving the item. To initiate a return, please ensure that the jewels and gems are in their original condition. We recommend keeping all packaging, as it helps expedite the return process and protects your purchase during shipping.

Refund Process and Timelines

Once your returned item is received and inspected, Adorn will process your refund. Generally, refunds will be issued back to your original payment method within 7 to 10 business days. Please note that shipping fees are non-refundable, and any duties or taxes incurred are also the customer’s responsibility. For exchanges or store credit, do not hesitate to reach out to our customer support team for assistance.

Understanding the return and refund policy is crucial for a seamless shopping experience. At Adorn, we strive to provide beautiful pieces that you can cherish, and we aim to ensure every customer is happy with their purchase.